McCoy Road Office

I just had a great customer service with Brianna S. She was very professional, knowledgeable, and courteous. Brianna helped me understand a product that I had on my account that I didn't even know about. Brianna understood my concerns, and I felt listen to me and just heard me. The other Rep. she was a Afro American that refused to give me her name and hung up on me. Hope you can go back see it was and (VERY RUDE). I am sure (Mr. Cowans) wouldn't appreciate his customer getting that type service. Glad I didn't her!!!! Sure I am not the first customer this has happened to. was my Angel today. Sure she gives the service everyday. Please make sure Brianna is recognized for her service. I have been a member since 2013 moving from Atlanta, Ga. This is the second Very person I have encounter for member service. Ten stars Brianna ********** Thank you hiring Brianna!

Thank you to Erica Borrero for her excellent and exceptional professionalism in helping me with an issue. She was compassionate and took care of a problem so quickly for me with such a pleasant disposition. I am very grateful