Reviews

Great local bank that provides the personalized service that you can't find at the mega-banks any longer. Big thank you to the employees at the Apopka branch!

Extremely helpful

I was able to start my first account at McCoy and to be honest I was a little nervous. Jennie went above and beyond for me and made sure I was able to get an account smoothly. She was incredibly nice and I felt comfortable talking to her. The setting was familiar and family like. Everyone was so kind and friendly. Me and my dad are both thankful and appreciative to Jennie and the rest of the people at McCoy!

We went to open a business account to several financial intuitions and finally landed up opening at McCoy Federal Credit Union. The reason being that the Manager Ms. Allison Osbourne opened our account and she was extremely good. She explained to us what the requirements were, her personal approach and attention she gave us was above and beyond than anywhere else we went. We were very impressed how pleasant she was. Over the years I have dealt with over a dozen institutions but have never came across someone like her. It is very hard in todays climate to find people such as her. So please do not lose such valuable employee. Looking forward in dealing with her.

Alexandria was professional kind cortious very smart best customer service I notice both time she was punctual on time while others doing the same job waited for her to come out 1st awesome experience

Alexandra Lucero, Betsy Ruiz and Rachel Sanderson were very helpful throughout obtaining my car loan and opening up an account with McCoy. They explain everything clearly. The whole process was very smooth. Thank you ladies for your customer service. It's truly appreciated.

I love the fact that when you enter the premises they welcome you with a smile and by name, its like an extended family. Glenn (bank manager), Lilianna (may have her name wrong in which case I apologize), Joanne, Jose, and two other lovely ladies whose names escape me at the moment (please forgive me) are just such a pleasure to do business with. They all go above and beyond for their clients and that to me means alot. I would highly recommend the Clermont Branch of McCoy Federal Credit Union.

However, it would be beneficial if McCoy Federal Credit Union would in the Leesburg, Fruitland Park, Lady Lake and The Villages area. McCoy would do well in any one of those locations. It is a bit of a drive from Leesburg to Clermont for seniors. Please build a facility out this way.

Thank ya'll for the services you provide. Keep up the good work Clermont as you guys are alot more professional and personable than the other branches south of you, and I have been to them all.

Goldie aka Cg

Been a lot of years since I had a bank account, so I was nervous to go open one, but when I walked in it was a super inviting environment, the staff was wonderful! The teller helped me with my account number and deposit( because I had set everything else up online!)The bank manager answered any/ all questions I had with out making me feel small! It was nice!

Great experience and best quality service.And great customer service.

Excellent Service. Thanks to Ms Julia Monet and Betsy Ruiz

Jasmine was amazing! Very helpful and informative

Fantastic customer support when I had questions about the security of my account. Spoke to Myrna on the phone and then Shadia at the LB McLeod branch. Shadia spent almost two hours with me and was very patient with all my questions and had many suggestions on what I could do. I very much appreciate how seriously they took this. Wonderful Team!!

Very courteous and resolved som minor issues I was having. Jasmine went about and beyond to be accommodating.

Thank You so much for giving me the opportunity to open up my Savings & Checking Accounts with your bank. The Service I received was Informative, Excellent & Very Professional! I Am so Happy to banking with McCoy Federal Credit Union.
Thank you once again.
Wanda

The absolute best service I've experienced in a bank, Cris was very helpful every step of the way. The staff inside are all smiles and are very welcoming. Great experience and great location.

First time customer with McCoy.
Wow!!!
Very impressed with how smooth the refinance of my vehicle. Mrs. Arce is very knowledgeable of the services provided by McCoy Federal. Thank you! 5 ?? Service! Will be back soon to do more banking through them.

I’ve been working with Christine Rivera, at McCoy Federal Credit Union, since April. She’s been professional and very kind. She’s answered every question that I’ve asked, either by phone or by email, and very quickly. I felt respected and not just like a number. I’m also working with another bank, that has been quite the opposite. Working with her has been a big blessing while trying to navigate my new role as Legal Guardian for my aunt.

It’s been a pleasure working with her. She helped me every step of the way. She’s been patient with me, even through some of my dumb questions, perhaps. She’s a great asset to your company.

I’m thinking of moving to the Orlando area in the next year or so and I would not hesitate to use McCoy as my new banking relationship.

Thank you Rachel for all your help! We are able to refinance both our Vehicles for better rates and terms.
I highly recommend a McCoy Federal Credit Union.

Donna Pantoja, helped me open my business account. She always helps you with a great smile. She provided the exact information I needed at time and I’m grateful for that. Donna 5??

Hello Blessed people of Orlando,and blessed cities surrounding use. This was truly marvelous experience for me. In a world where no one what's to help and customers service is a thing of the past. From the time I waiked into that beautiful facility, until I walked out it was service and they taught this old lady a lot. KUDOS I ?? Love you my new bank.

Sean was extremely friendly and efficient. It is so nice to walk into a banking facility and feel like you are truly welcomed and not just a number. Thank you so much.

The best bank and Tellers in town. They are very friendly and professional . I’m always greeted with and smile. I’m amazed at the way they know almost every person by name. Thanks McCoy Bank for making banking so easy. Renee

Today's experience with McCoy Federal Credit Union was so relaxing and pleasant. Brenda Mendoza was very professional and did an outstanding job explaining my car refinancing to me. I am so happy that she was the one who waited on me. She is a credit to your company.

I went to open a checking and saving account. Brenda came in to me and we went to her office. She is amazing. She is very professional, very patient and super kind. She explains to me everything in details. She is awesome. Thank you

I’ve been coming to this branch for over 5 years for work. They have always been friendly, professional, and efficient. Mickey, Sam, and Steven are always a pleasure to work with. ??

They give good service!