Reviews

I have been a McCoy Federal Credit Union customer since 1990. Every encounter I have with them is exceptional. You are always treated with respect and made to feel that you are an important person and not just a number, like banks.
I just obtained a car loan from them, and it couldn't have gone smoother. Thanks to Ana, my loan officer, and I will be with McCoy for another 20+ years.

Excellent customer service, it's always a pleasure doing business at this branch.

Miss Christine Rivera helped me immediately after i walked in the building and greeted me with a smile. She was very helpful and very attentive with the process of my loan and also helped me open a checking and savings account. Thank you very much.

I have been a member of McCoy Credit Union since relocating here in 1989. I have never needed to change banks, I have ALWAYS been treated well - I have NEVER had a problem with my account! McCoy does not charge crazy banking fees like the big banks do. I would never change my bank! You guys are the best! Thank you!

The branch manager Carmen Sierra was extremely helpful, patient, and WONDERFUL!!! such a boss!! She handled a very specific and difficult issue gracefully. If you need anything handled properly go to her!!

Customer services was quick and professional! Rosevilla had plenty of knowledge and information for my wife and I to make the right financial decision.

Melania is very helpful, and professional. She assisted me in opening savings and CD account. She make the process is seamless. All the ladies at the bank are very helpful

Went to McCoy CU in Clermont to open an account, while waiting to be helped I heard a familiar voice, it was Carol a credit union associate that use to work at a credit union I belong to. It was so nice to see her working at McCoy! Besides being the most friendliest person, she brings with her years of financial knowledge.

Great service at the branch including teller Natalia good job, thanks for your help

So I have been banking with this bank for over two years now and I absolutely love them! Every few days a week I visit the bank and every time I am greeted by Tiffany and let me tell you...she is on it! She knows right away what I need and quick to assist me, Im usually in and out of the drive thru. She is a great person with great customer service and a smile that can lighten up a day, I hope she doesn't plan to leave anytime soon! Great job Tiff!!

Great service and friendly staff. Helped me continue to enjoy my vacation!

I spoke with your representative Jackie Rodriguez Wednesday about my CDs with your Credit Union.She opened these some 3 years ago and over the last coupe of days work hard for me and your organization. Through her efforts my CDs will remain with your company and my wife and I are very satisfied. Thanks Jackie and McCoy Federal!

I was extremely nervous as a new business owner opening an account. I was recommended by a member to open up an account with McCoy so I decided to go for it! Stacy, Jovi, and A.Perkins made the process very smooth. They walked me through the process, informed me of all the perks members have, answered all of my questions clearly and was able to assist me with opening an account. I’m really excited but overall thankful this team was so helpful and caring about my needs!

I’d like to compliment McCoy associate Rikeisha for her patience and professionalism as she went above and beyond to assist me with transfer procedures. She provided customer service that should be the model for all financial institutions. She was the first person to greet me when I entered and her demeanor was the same from the beginning until the end—so pleasant, patient, and kind!

Pain free, that was my experience. I’ve never had to do this in my life,first time applying for a loan by myself. Gretchen was a life saver. She walked me thru everything and had the patience of a saint. Thank you…and every employee was so kind and caring. I feel so good about my experience here at McCoy, and i am proud to say that they are MY bank. Thank you

The manager and tellers at this credit union are very pleasant people. I have been with McCoy for many years now and have always received professional and kind service. I can’t say enough good things about this particular credit union. Just above and beyond in every facet of how a business should operate.

I lost my wallet! Bradley at the Longwood Office saved me hours of time by closing my old account and opening a new account, transferring funds from old savings and checking PLUS saving me sooo much time by transferring my extensive Bill Pay. Knowledgeable and courteous. He has my heartfelt thanks!

Excelente Servicio McCoy has been my bank for the last 4 years. Great Costumer service love the branch Mrs Betsy Ruiz helped with my Auto loqn and Jame Mena

After 3 weeks of dealing with someone, that I won't mention the name, I finally got in touch with a very nice lady, named Winifred.
It took her all of 10 minutes to straighten out the problem.

I have been with McCoy Federal Credit Union for many, many years through numerous circumstances, including emergencies - and the staff has grown younger and as nice & helpful as in the beginning - Eric a very helpful & friendly teller has helped me once again by taking the time to explain how to do this praise report. My hope is McCoy Federal Credit Union will continue the good work for a long time! Thank you all. Anne

I came into the branch and was very frustrated, Cyria was very professional and calm. She was able to meet all my needs. I would highly recommend McCoy for your financial needs.

The Michigan Branch of McCoy Federal Union under the leadership of Martha Neal, Cyria Odum , along with their associates have alw andays provided excellent customer experiences with every visit I have had at their Michigan Branch. They have always been available with any financial needs I needed addressing and they have always greeted me with a smile and professionalism. McCoy Federal Union is my banking institution of choice and would highly recommend their services.

Lorielle, Jan,Isabelle,Kris,and Judy are some of best staff I have ever dealt with in the last 10 years.

I have been banking with McCoy Federal Credit Union for over 10 years and I have been so blessed to have met some Fabulous people that treats you just like family and I so grateful for Miss Isabelle at the Ocoee Branch she is a very patient woman because I have several accounts and she takes her time with me and makes sure I keep up with all of them and when she sees me she as the biggest smile and to me that is priceless and I just wanted to say a big thank you for treating me as a human being and not a number and I really appreciate THANK YOU

Rita treated me with courtesy and demonstrated plenty of knowledge and experience in her field. She surpassed my expectatives at McCoy Federal Credit Union.

First time making an account and I was with Sylvia. Very sweet and friendly lady she ensurd that with every step made we understood what we were signing to. She made the account quick and helped with establishing the mobile app on my phone and even assisted my mom with her account

I was in Florida about a week ago to handle business for my uncle with McCoy Federal credit Union and the lady that helped me out there was very knowledgeable found out the information she needed to and help me out very quickly the same day so I didn't have to spend more time there and waste money and she was very friendly and offered to help me at any point in time that I needed it and gave me her personal card with her information so I knew who I can talk to whenever I called..

An excelent team work, they are the best of the best..thanks Gerry, Sam and Steve...