Reviews

Whitney was very helpful. We appreciated her assistance.

The staff at McCoy Federal in Apopka are always willing to help! They go out of their way to assist in any way possible and are always professional and friendly. Love this McCoy office.

Excellent costumer service! Very professional and friendly employees helped me with my banking needs. I’m grateful for the assistance they provided me.

Miss Christina was a great help in opening my new account. Highly recommend!

Rose was very helpful and friendly. She answered all our questions and took good care of us. Thanks Rose you are number 1 in my book. Dave

Recently my husband refinanced his car while I purchased one of my own via McCoy. I visited the Chickasaw branch twice in a week. The one particular day, I came by in the morning, and later again in the afternoon. Each time I did, Carmen Sierra and her team greeted me with the most genuine good attitude and excellent customer service. The dealer had me in a bit of a bad mood, yet the McCoy personnel quickly helped dissipate that with their professionalism and true empathy. My husband and I felt so reassured of our decision of handling our affairs through McCoy; we're loyal clients for life!

I had a great experience at this bank. It has a very personal touch to it and I highly recommend it if you are looking for a solid bank.

I found out about this credit union through an ad I saw on TV. I love how they partner with the community and how they strive to help you. I am a high school graduate learning how to be financially independent/responsible. As soon as I walked in I was helped in so many ways. There is no judgment to what questions or concerns that you have. Just let them know that you need help and they will go to the extreme to set you up for success ;) Today I got locked out of my accounts and they walked me through every step. I love how credit unions are small and devoted to your financial success...but McCoy does it best. It is DEFINITLY the place to go to start on your journey to financial success. Shoutout to Melania, Angela and much more. I will be banking with them forever LOL much love

Abbye Espinosa |MBR Service Rep is very professional and helpful. We have a wonderful experience and left very satisfied and happy with her work.

Cindy was awesome in helping me open a business account. She was very welcoming and just all around great. I appreciate her help very much.

Jackie Santiago- Rodriguez was outstanding today. She addressed all my concerns and answered my questions about what the differences between all the checking and savings accounts. Her excellent spirit and sincerity put me at ease. Kudos to this incredible lady, I felt like I was just being welcomed into her home. Exceptional customer service and extremely product knowledgeable.

Many thanks,

Italia I Gonzalez

Great service and honesty!!!!!

Amazing service by hannah, there should definitely be more people like her with amazing attitude and patience with trying to understand everything and explain in detail if needed. Best employee 10/10 plus shes pretty

I went to McCoy Federal credit Union because I had a problem with my ATM card in obtaining a pen and getting it activated after finding out it was a problem after calling the number to where I was dealing with a computer the entire time the assistant branch manager Jasmine
Exalted every resource she could to make sure that I was taken care of before I left the branch she went out of her way tremendously to help me and I am very thankful for her the bank should be very pleased to have her there with the care and attention she took to me the client of the bank she was thinking of my feelings and she was very caring of my time and I greatly appreciate it her things need to be resolved with the way you hook up your card and get the pin number it’s not confusing it’s just a little too tedious and doesn’t seem to work at times but thank God Jasmine was working that day the assistant branch manager kudos to you sister keep up the good work Mr. Alton Turner

As a long-time member, I've always been impressed with the fast and friendly service at the Lake Nona branch. A plus is they have a coin counting machine that charges much less (or free depending on your membership) compared to coin counters find in places like Publix.

It was a good experience opening an account with you ladies yesterday. Even though it took longer because of training, it was fine. I was in no hurry.

I have been an account holder at McCoy Federal for several years now. I recently applied for a loan through them and had a wonderful experience. Everyone was very kind, helpful and professional through out the entire process. They even gave my daughter a McCoy teddy bear. I am happy to be in business with them and will continue to be for years to come. They offer a personal touch you can't get at larger banks.

I have been a member of McCoy Federal Credit
union for over 20 years.. Bradley Geesaman was extremely helpful, patient and kind. He made a very stressful situation into a blessing and is an asset to your financial institution. Thank you all for being a great place to do business with , and a special thank you to Brad!

Want to thanks Michelle for a great service, just refinance both of my two cars and it was 1 2 3 that easy. I am so happy stress free and so happy for the easy process. will keep her on mind for future service,, THANK YOU

Today i spoke with Christina Rivera and she was very helpful and courteous I was having a difficult time logging into my account she stayed on the phone assisted me with resetting my password and making sure i was able to login . I thank her for her excellent service . Kudos to her

The Banker was really super nice and professional made me feel like an important person and really will recommend her to my friends and family

I Love Mccoy Federal. My Sister@ My Mother are both Members. Fantastic Customer Service. Thank You.

A very awesome experience. I feel secure being with Mccoy Bank. The manager Kris was relatable and understanding. I'm happy I chosen them

I wish I had applied my mortgage here. Mrs. Kristina was extremely helpful, considerate and empathetic as I navigated a difficult home buying situation. The builder in not the easiest or best option for a loan. As rates continue to rise, McCoy has stayed competitive and offers great, personal service with the lowest fees. Every time I come to the Ocoee McCoy branch I feel welcomed and am always treated with respect.

Thanks Everyone!

The arrival time was perfect, very few customers, I was motion to the counter to explain my situation and concern of my auto loan, the staff was more then kind giving me all the information I needed to resume and secure my online-login ID information " And Make A Payment" on my auto loan. Thank You Staff, U made My Day..

Ms Lina Orozco was very helpful when I had issues with my Accounts.She was Very Professional and she spent some quality time to resolve my issues right away. I will definitely continue to do my banking with McCoy

This small branch with an ATM machine is conveniently located between the pharmacy and canteen. McCoy FCU originally opened back in the 1950s as a military member Credit Union and was named after McCoy Air Force Base which closed in 1974. Great to see the present McCoy FCU maintain its heritage and serve the many military veterans that reside in the area.

I’ve been coming to this branch for over 5 years for work. They have always been friendly, professional, and efficient. Mickey, Sam, and Steven are always a pleasure to work with.