Reviews

The branch manager mr. Club Mendes very helpful, when I couldn't get the results he was the one that stepped in and corrected everything for me. Thank you Claude Mendez for a job well done.

Hannah your customer service skills and attention to detail are truly appreciated. Thank you for being so thorough in the information you provide.

Parkway I would use her at any time and they're very accommodating and all your employees are very lovely and very sweet and do help you they are very good excellent staff they never give you a hard time they know who you are when you come in there and they have personal banking at that problems I would keep that staff there at all times and don't move them because they deserve to be there because they know exactly what to do and they're a very very good group of employees you have there do not remove those employees from there and give them a raise they do deserve it they never get angry about nothing

The branch manager Allison Osborne, was amazingly helpful. She was very knowledgeable and understanding my needs as a business owner. I have visited other branches and have not received The impeccable service that I received today. I will drive further to this McCoy because my experience was such a one of pleasure. Thank you again for your time and professionalism.

I've been a member of McCoy FCU for 16 years. It's the only financial institution that I find actually pleasurable - regardless of branch, team member, or time of day. My most recent visit was to make a simple credit card payment and to ask a question. It resulted in the payment being made, my question satisfactorily answered, and very positive adjustments being made to my financial positioning - and this was at closing time! I love these guys.

Awesome place tbh, always has nice people ready to help you out

I found out about this credit union through an ad I saw on TV. I love how they partner with the community and how they strive to help you. I am a high school graduate learning how to be financially independent/responsible. As soon as I walked in I was helped in so many ways. There is no judgment to what questions or concerns that you have. Just let them know that you need help and they will go to the extreme to set you up for success ;) Today I got locked out of my accounts and they walked me through every step. I love how credit unions are small and devoted to your financial success...but McCoy does it best. It is DEFINITLY the place to go to start on your journey to financial success. Shoutout to Melania, Angela and much more. I will be banking with them forever LOL much love

Ms. Jo Ann is the best. Thank you so much. McCoy FCU is blessed to have your.

Cindy was awesome in helping me open a business account. She was very welcoming and just all around great. I appreciate her help very much.

There were two representatives, she was Cindy Majarucon Girl and an Spanish girl. They were excelent no words to describe the service it was at Mccoy Bank on Curry Ford Rd
It looks like she has a lot of experience
Thank you.

Jackie Santiago- Rodriguez was outstanding today. She addressed all my concerns and answered my questions about what the differences between all the checking and savings accounts. Her excellent spirit and sincerity put me at ease. Kudos to this incredible lady, I felt like I was just being welcomed into her home. Exceptional customer service and extremely product knowledgeable.

Many thanks,

Italia I Gonzalez

Great service and honesty!!!!!

Jasmine and Patsy were absolutely great! They assisted in getting my auto loan quickly. Would highly recommend McCoy for your banking needs.

She was the best costumer service I ever received. Always helpful and has a polite personality. She deserves all the raises and benefits that you can offer. Will recommend all my friends to McCoy all because of this Branch Manager.

It was a good experience opening an account with you ladies yesterday. Even though it took longer because of training, it was fine. I was in no hurry.

To the question of refinancing, Jessica answered every question in a knowledgeable manner. For questions where clarification were needed, with a smile, she graciously "picked up" the phone to seek the right answer. I was very impressed with her effectiveness, efficiency and quality in the provision of "above and beyond care". Now that's customer service! Thank you, Jessica and "keep up" the excellent provision of care that you provide to members of McCoy Federal Credit Union.

Great bank overall even though sometimes is a hassle to transfer money to other accounts from the app as well as mobile deposits. Aside from those details and the reason why Im not rating the bank it self 5 starts I have to say that Marisol Rivera is an over the top employee. She is always eager to help, friendly and very professional. Very often process at the bank are tedious but she makes you feel confortable (usually go with the kids), she will get them stickers and teddy bears for them. Hopes she will stay in my branch for a while. Thank You Marisol, you are of a kind!

Had a wonderful experience with Marisol setting up our accounts. She was Prompt, courteous, friendly and professional. She answered all of our questions and went out of her way to ensure we had our on line access set up. 5 star service!

I've always felt as a valued member and on this occasion I must take the time to praise all you guys at the McCoy Rd branch and more so Christine Rivera who recently helped me apply for an auto loan with such professionalism but yet personable and caring customer service attitude.
I'm forever grateful for this experience.

My experience was very good, Sylvia was very helpful from beginning to end.
She helped in the setting of my online banking, user id set up all the way to downloading the mobile app. I left very impressed with the customer service quality of the credit union. I will highly recommend this place to my friends.
Thank you for your great service.

My experience was awesome! I'm glad to be back and my representative was very professional and understanding.

Pleasant customer service when setting up a new account.

Thank you Kristina Smith with opening my new accounts. He made me feel as though I was very important customer even being brand new. . Your knowledge was impeccable. I left McCoy Federal credit Union feeling like I was part of the family.

Thanks for the help again, they are a awesome team

Sylvia Cada was absolutely amazing! I had potential fraud on an existing account and she helped to put me at ease. Even though it was almost closing time she didn't hesitate to help me get a new savings and checking account set up.. She stayed after closing time to ensure everything was all setup and ready to go. My experience was superb and I highly recommend this location! Ask for Sylvia you won't be disappointed A++++

Service was provided promptly and interaction with Sylvia was welcoming and professional.

I’ve been coming to this branch for over 5 years for work. They have always been friendly, professional, and efficient. Mickey, Sam, and Steven are always a pleasure to work with.

They give good service!