Reviews

My husband and I had a very pleasant business encounter with Ambra this week. She helped us & gave good advice and guidance with a very pleasant, friendly and yet professional like way.

The people who work under her are always helpful and courteous as well.

This all makes for a worry-free experience.

The Manager is Ambra and she is wonderful and knowledgeable and kind and helpful and very professional. And she has the most helpful amazing nice and relaxed staff!

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I had an amazing experience today at McCoy Federal Credit Union with Madison! I came in to deposit a rather large check and also needed to get payroll handled for my employees. Madison went above and beyond—she was able to push the check through so the funds were available right away, which was such a relief. On top of that, she was incredibly helpful with getting payroll distributed, carefully accounting for everything and making sure it was all correct.

Madison was super friendly, professional, and absolutely amazing at her job. She made the whole process smooth and stress-free. Kudos to Madison—you truly deserve recognition! McCoy Federal Credit Union is lucky to have employees like her. Thank you so much, Madison!

Cleve
Cadence Protective Services

I visited the central Florida pkwy office, and Ms. Melania help with a smile and professionalism. She was kind and knowledgeable as what I was trying to do. I was really happy with my overall experience there, it seemed that everyone went above and beyond and I really appreciated it.

Reina went above and beyond with her customer service! She was patient, attentive, and truly cared about making sure I left happy. She listened to my concerns, gave clear answers, and followed through on every detail.It’s rare to find someone who genuinely takes pride in helping people the way she does. Reina made the whole experience smooth, stress-free, and very professional. I highly recommend asking for her you’ll be in the best hands!

I Was Extremely Pleased With A Young Man David At the Chickasaw Branch. He Was Very Polite And Professional And Went Above and Beyond to Help me with my Business and also Educate And Guide me to the Advantages of Being A Member With McCoy. Three Cheers For David.

Ms Melanie was awesome with helping me on a loan today here knowledge of the process was very outstanding I would recommend her to anyone needing to pursue future goals

New to McCoy, went in to open a CD. Melania was very helpful and patient as she helped me accomplish this. A pleasant experience. I’ll be doing more business there.

Had a great experience with Alexis. She kindly greeted me multiple times as I worked thru our estate paperwork. I felt like a valued customer working with her & the team at this branch. I recommend the Curry Ford Branch.

Always very satisfied with all the work that Leslie do for me. She is very efficient in her job.

I had an issue with a check I deposited today, and the ladies working at the Hamlin location this afternoon, researched and resolved the issue for me. They listened to my concern with patience, and I am grateful for their prompt resolution.

Melania was very polite and helped me secure a loan. Kind and compassionate.

Thank you Charlotte and Lorraine for your patience and awesome assistance today with refinancing my car :) Always happy with the service!

Melanie was very helpful in getting me setup with online account. It took several tries but we finally prevailed.

I really like the way RikeishA helped me today since I'm open my first time bank Account with McCoy. and again. She's a great banker promotional.

Saniya Biswal was awesome and very helpful with me trying to pay off my car loan, my bank however was being very difficult with limits and Sabita was very patient w/me in regards to me having to come back again the next day to complete what I initially started!!

Today my husband and I went to McCoy Federal in Osceola to open a savings account, and the experience was excellent. Ivan, who assisted us at the front, was extremely kind and took the time to explain all of our questions with great patience and clarity.

We also want to highlight Ms. Claudia, who was very charismatic and professional, guiding us step by step through the entire process. Truly, the service here is on another level.

At McCoy Federal we don’t feel like just clients, we feel like family. Thank you so much for your help and outstanding service.

our lady at the bank was awesome Adjwa Soares Branch Manager

Rose Cruz is very efficient and knowledgeable. Excellent customer service deserves recognition. The new Maitland branch location is near my home. I always smile when I see Rose. Please let her know that I appreciate her kindness, patience and the way I feel when I leave the credit union.

Excellent! Very professional and courteous. The staff is always pleasant. Edith helped us today. And, as always, It was a pleasure.

Maria was extremely patient and awesomely helpful. My life has greatly improved! She made not only my morning but my entire year so far! Treat her well and don't yell at her

Abigail from business services was amazing. She was so helpful and friendly. She completely solved my problem. Thank you so much Abigail

I want thank Ms. Cyria Odom for giving me her personal attention when I have concerns about applying for CD’s, loans etc.

Jennie albarran was so helpful and her customer service was more than 5 ?I'm really happy with McCoy

I just had a chat with Dynasty in customer service!
She is so kind, empathetic overall very knowledgeable and proactive! I have had large
Number of fraudulent transactions on my account!
It’s so frustrating to keep acquiring new debit cards! Dynasty was very understanding regarding my situation! She’s definitely an asset to McCoy!
I can’t thank her enough for letting me blowoff a
Little steam at the same time she was very understanding regarding my complaints!
Hopefully, all this will be resolved very soon !
Thank you Dynasty, you’re awesome

I had a car repair issue that was costly. I went to McCoy Federal Credit to get the funds for the repair. I have not borrowed money in quite some time. Judy at the Ocoee Branch was awesome. She was personel as she remained professional. She had a great interest in my car repairs, and she made me feel a little better about taking the loan. And the Loan Agent, Im sure was convinced by Judy to release the extra funds I needed. Thank you Judy for the extra mile you took on my loan. God bless you always.

The people here are exactly why I do my banking with a credit union. I cannot thank Claudia enough for how kind, patient, and helpful she was. All of the staff at this location went out of their way to accommodate me and my stressful transactions. Claudia and Kerry and their manager helped me feel at ease. It should be a no-brainer to anyone who lives nearby that this credit union and this location specifically is where you want to bank and build a relationship - I could not offer any better recommendation for your financial needs.

We were fully satisfied with the service we received. I opened an account with my husband, mother in law and my son with your good establishment-McCoy Federal Credit Union and we were assisted by Ms. Sylvia, she was awesome and helped us every step of the way. She was so patient with us. Kudos to her great customer service!. -David Family

Great customer service. Staff is very knowledgeable, professional and friendly. I visited another financial institution and decided not to open an account due to mean staff.

They give good service and they are good people