Reviews

Apopka Office

7/13/2022Whitney was very helpful. We...
Vicki ClarkWhitney was very helpful. We appreciated her assistance.
7/13/2022The staff at McCoy Federal in Apopka...
Apopka Pregnancy CenterThe staff at McCoy Federal in Apopka are always willing to help! They go out of their way to assist in any way possible and are always professional and friendly. Love this McCoy office.
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Central Florida Parkway Office

1/24/2023Christine Rivera is an asset of...
Jeannette GonzalezChristine Rivera is an asset of McCoy's. She has a wonderful personality and a true understanding of what customer service is all about. After speaking with her about concerns I feel much better and comfortable in making the decision to be in business with McCoy. Thank you !
12/15/2022I had a great experience at McCoy FCU....
Javier PerezI had a great experience at McCoy FCU. Ms. Christine M. Rivera was very professional, courteous and helpful. Ms. Rivera also answered all my questions and clarified all my concerns. I highly recommend opening an account at McCoy FCU and to ask for Ms. Christine M. Rivera because of the overall wonderful experience and excellent customer service provided as well.
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Chickasaw Trl Office

8/31/2022Rose was very helpful and friendly. She...
David SaylorRose was very helpful and friendly. She answered all our questions and took good care of us. Thanks Rose you are number 1 in my book. Dave
8/18/2022Recently my husband refinanced his car...
Cynthia RiveraRecently my husband refinanced his car while I purchased one of my own via McCoy. I visited the Chickasaw branch twice in a week. The one particular day, I came by in the morning, and later again in the afternoon. Each time I did, Carmen Sierra and her team greeted me with the most genuine good attitude and excellent customer service. The dealer had me in a bit of a bad mood, yet the McCoy personnel quickly helped dissipate that with their professionalism and true empathy. My husband and I felt so reassured of our decision of handling our affairs through McCoy; we're loyal clients for life!
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Clermont Office

1/25/2023Went to McCoy CU in Clermont to open an...
Jake StokesWent to McCoy CU in Clermont to open an account, while waiting to be helped I heard a familiar voice, it was Carol a credit union associate that use to work at a credit union I belong to. It was so nice to see her working at McCoy! Besides being the most friendliest person, she brings with her years of financial knowledge.
12/27/2022Met with the personnel at Clermont...
Robin FerreiraMet with the personnel at Clermont branch on Tuesday dec 27th. Both ladies were very pleasant and helpful. Opened new account and cashed in multiple savings bonds that had matured. Took advantage of terrific CD rate.
Since we are retired higher interest rates are quite important. Looking forward to future dealings with Melania.
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Curry Ford Road Office

10/14/2022My experience with the bank for many...
Gilda AcevedoMy experience with the bank for many years it’s been very good, especially for the courtesy, professionalism and promptness of one member of the staff at the Curry Ford branch, Abigail Espinosa, her experience is very good appreciated when we need help.
6/3/2022Abbye Espinosa |MBR Service Rep is...
Paola MaflaAbbye Espinosa |MBR Service Rep is very professional and helpful. We have a wonderful experience and left very satisfied and happy with her work.
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Hamlin Office

11/5/2022I recently set up a savings account. I...
Jan SpagnoliI recently set up a savings account. I went into the Hamlin location and Jeffrey helped me with the process of setting up my on line account. Very pleasant and helpful. Also convenient location.
3/29/2022Jackie Santiago- Rodriguez was...
italia gonzalezJackie Santiago- Rodriguez was outstanding today. She addressed all my concerns and answered my questions about what the differences between all the checking and savings accounts. Her excellent spirit and sincerity put me at ease. Kudos to this incredible lady, I felt like I was just being welcomed into her home. Exceptional customer service and extremely product knowledgeable.

Many thanks,

Italia I Gonzalez
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L.B. McLeod Road Office

12/1/2022Stacy Harris at the LB McLeod branch is...
Monica MayStacy Harris at the LB McLeod branch is my favorite person! Knowledgeable and extremely helpful whenever I have a question. She's always patient and gives me her undivided attention. Great job!
11/1/2022It was a pleasure to meet Branch...
Meredith DominguezIt was a pleasure to meet Branch Manager Jasmine McCarron,.
Thank you for your excellent service.
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Lake Nona Office

10/17/2022Gretchen assisted me with the opening...
Abe Marcos HernandezGretchen assisted me with the opening of a checking account. She is so good to work with. She has a great personality, as well as being professional and knowledgeable.
7/16/2022As a long-time member, I've always been...
Mark BAs a long-time member, I've always been impressed with the fast and friendly service at the Lake Nona branch. A plus is they have a coin counting machine that charges much less (or free depending on your membership) compared to coin counters find in places like Publix.
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Longwood/Lake Mary Office

9/7/2022Excelente Servicio McCoy has been my...
Richard RamosExcelente Servicio McCoy has been my bank for the last 4 years. Great Costumer service love the branch Mrs Betsy Ruiz helped with my Auto loqn and Jame Mena
8/15/2022I have been an account holder at McCoy...
Amanda FriendsI have been an account holder at McCoy Federal for several years now. I recently applied for a loan through them and had a wonderful experience. Everyone was very kind, helpful and professional through out the entire process. They even gave my daughter a McCoy teddy bear. I am happy to be in business with them and will continue to be for years to come. They offer a personal touch you can't get at larger banks.
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McCoy Road Office

11/17/2022I Had a wonderful opportunity to visit...
keith dunneI Had a wonderful opportunity to visit the McCoy branch of Chickasaw Road the group is very professional and set it on the affection and attention of the customers needs and they are class act
9/15/2022Jose Linton was very Outstanding and...
Lenora BrinsonJose Linton was very Outstanding and very patience with me. This is the McCoyFederal Credit union at 1900 McCoy Road, Orlando, Florida 32809. Very friendly with a smile.
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Michigan Street Office

10/20/2022McCoy has always had except customer...
Kathleen WadeMcCoy has always had except customer service. Ms. Neal helped me out today. She was very kind. It was between 3 30 and 400 Oct 20. Sorry, I forgot her first name.
She thanked me for my patience but I feel she was the patient one.
9/30/2022I enjoyed Mrs. Odom’s sharp whit and...
Earnest AlstonI enjoyed Mrs. Odom’s sharp whit and quality customer service. She was professional straight to the point. Thanks
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Ocoee Office

10/4/2022Great customer service at Ocoee...
jj petersonGreat customer service at Ocoee location. We had all our business taken care of within 5 minutes of walking in the door. The Branch Manager Kristina Smith very friendly and knowledgeable.
7/31/2022A very awesome experience. I feel...
derrick mccoyA very awesome experience. I feel secure being with Mccoy Bank. The manager Kris was relatable and understanding. I'm happy I chosen them
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Osceola Office

12/1/2022I went into McCoy with an issue with an...
Kathy WhartonI went into McCoy with an issue with an old account. Sylvia was exceptionally pleasant. She took her time to explained everything to me while training 2 new employees. I am back on track because of her and I’m forever grateful. Thank you Sylvia and the staff of McCoy FCU on Dyer I will be a forever customer.
11/9/2022I had my account compromised/fraud for...
Maria UrquiolaI had my account compromised/fraud for over $10,000.00 and I went to the new branch that opened recently on Dyer Blvd. What a pleasure dealing with Charyanna L. She assured everything would be OK and at the end of the day it was. After several hours the funds had been returned to my business account, and Charyannna took the time to help me cut cashiers checks to all my team members. She was awesome and made what started out to be a really bad day and she turned it around with her personality and "Can Do" attitude and made it right for my company. This is why I chose a CU over big box banks. Thank you so much on behalf of my team and myself. your an amazing person.
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VA Office

12/22/2022An excelent team work, they are the...
Griselle HernandezAn excelent team work, they are the best of the best..thanks Gerry, Sam and Steve...
12/14/2022I'm must say that it was a good...
Edwin MeleanI'm must say that it was a good experience, I went there for the first time and I was expecting to hear a...no you can't, but it was the opposite, I spoke with a person called Maila, she spent enough time with me, I asked her a lot of questions and she took the time to answer and to explain every possible detail, this person know how to keep the customer satisfied, indeed.
I made my goal on this today
I hope everyone have the same good experience as me.

1 to 10 scale I'd give them 11.

Thanks.
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