Reviews

Service was awesome! Very helpful and courtesy goes along ways. Friendly and attentive.

Whitney -Assistant Manager was absolutely wonderful!! She was very friendly and helpful.

Working with Dijana and Maria was an excellent experience as they were super patient in my process, answered all my questions, and worked with me until my new account was successfully opened. Highly recommended location! A+++

I was able to start my first account at McCoy and to be honest I was a little nervous. Jennie went above and beyond for me and made sure I was able to get an account smoothly. She was incredibly nice and I felt comfortable talking to her. The setting was familiar and family like. Everyone was so kind and friendly. Me and my dad are both thankful and appreciative to Jennie and the rest of the people at McCoy!

I’ve been a customer of McCoy bank for many years. The staff are always courteous and professional and do their best to service the customer well. McCoy can take great pride in the staff and bank manager Carmen Sierra for professional and caring service at all times. Thank you so very much. Linda Marcelle.

I had a good experience. Everybody was very helpful. The loan officer great, and the receptionist very helpful. Carmen Sierra was a big help, she explained everything to me very professional. Thanks

My husband and I valued the assistance of Mr. Glen and staff at McCoy Federal Credit Union - Clermont. Mr. Glen was patient with answering the plethora of questions we had and we greatly appreciate his information and helpfulness!

Glen came out and greeted me as soon as I entered the lobby. He helped me with all of my needs and was very professional. Enjoyed the whole experience and opened new accounts. Looking forward to doing business there.

Fast and easy service! Very informative and nice staff! Would recommend to anyone who has banking needs.

Great experience and best quality service.And great customer service.

Great customer service!

i often go thru the drive through at MCCOY on LB Mcleoud it’s always a pleasure to have Ms Cicily the teller serve me she always have a big welcome smile she really makes my day MCCOY are bless to have her on the team keep up the good work.

Professional, acknowledge and friendly. Thanks you Jasmine .

Gretchen is an amazing banking agent. Kind and professional. She explained everything that needs to be done to have a more productive and pleasant experience. Thanks so much for an A+ service.

Very courteous and resolved som minor issues I was having. Jasmine went about and beyond to be accommodating.

The absolute best service I've experienced in a bank, Cris was very helpful every step of the way. The staff inside are all smiles and are very welcoming. Great experience and great location.

First time customer with McCoy.
Wow!!!
Very impressed with how smooth the refinance of my vehicle. Mrs. Arce is very knowledgeable of the services provided by McCoy Federal. Thank you! 5 Service! Will be back soon to do more banking through them.

The customer rep is great at her job. Made me feel comfortable. asked all my questions. thank you so much

We have been a member of McCoy Federal credit Union for over 30 years. It is the best bank we have ever had. We were so happy when they opened in Oviedo and so very sad when they closed that branch. Please McCoy, open a branch in Oviedo again.

great customer service from beginning to end. Explained in detail the products I had in questioned. Thanks Ms Odom I'm very pleased

Mrs.Odom was a very nice person. She explained everything in great detail and helped us step by step. Would highly recommend her to assist you!!

It is always a pleasure to meet people who love what they do. To be polite, and happy, to listen, and respond with a great attitude means so much. I would not mine to stand in line just to be helped by her at any time! I know she was smiling underneath that mask, lol!

I enjoy the Hospitality displayed by the branch manager and other employees of this Credit Union branch. First class customer service I must add. Definitely referred this location to all my friends and family members

So glad joined MFCU. Very professional staff, great service and financial variety. Brenda Mendoza was very understanding and helpful opening an account. Highly recommended

Brenda is awesome! She was quick and detailed in helping me open my business account. Though I was on a call and eating my lunch, she patiently waited on me and had me fill out questionnaire so we didn’t waste time and I can handle my other stuff at the same time lol. The process was simple and when I didn’t understand a question she broke it down to simplest terms. I was a McCoy member many moons ago but when USAA didn’t offer a business account I was happy to return to McCoy for my business banking.

I’ve been coming to this branch for over 5 years for work. They have always been friendly, professional, and efficient. Mickey, Sam, and Steven are always a pleasure to work with.

They give good service!